Data controller
The controller of clients' personal data is ИП HANDBOOTS, BIN 890226300835, address: Республика Казахстан, г. Алматы, ул. Ратушного, 70.
The public service name on карго.kz is КАРГО.KZ; the operator's legal name is stated above.
Privacy inquiries: phone +7 778 545 6363, Telegram Telegram, or the contacts page.
What data we process
When you use the site, we may process:
- data you submit via forms (name, phone, route, weight, dimensions, other message content) when online requests are enabled;
- technical data: IP, browser/device, cookies, UTM tags — as needed for the site and Yandex Metrika;
- data you provide by phone, WhatsApp, or Telegram.
Some features (e.g. online request forms) may be temporarily unavailable.
Purposes and legal bases
- handling requests, quotes, and shipments — contract performance and your consent (when submitting a form with consent);
- phone, WhatsApp, Telegram contact — your inquiry;
- site analytics — legitimate interest in improving КАРГО.KZ;
- compliance with applicable law of the Republic of Kazakhstan.
Retention and sharing
Data is kept no longer than necessary for the purposes above and legal requirements. Specific retention periods depend on the type of request.
We may share data with logistics partners (to arrange carriage), Telegram (to deliver lead notifications when the form is active), and authorities when required by law. Cross-border transfer may occur due to Telegram and hosting providers.
Your rights
You may request access, correction, deletion, or withdrawal of consent by contacting the controller: +7 778 545 6363, Telegram Telegram.
Document version
Published: 10 October 2026.